Terms & Conditions

Terms & Conditions

Last Updated: October 2025

Welcome to RunStrap Services. By accessing or using our website and dispatch services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Services Overview

RunStrap Services provides truck dispatch and logistics coordination to carriers and owner-operators. Our goal is to help you find suitable loads, manage routes, and handle necessary paperwork efficiently.

2. Acceptance of Terms

By using our website or dispatch services, you confirm that:

  • You are at least 18 years old.

  • You have the legal authority to represent your business or yourself as a carrier/driver.

  • You agree to follow all applicable federal and state transportation regulations.

3. Payments & Fees

  • Service charges must be paid according to the agreed terms before dispatch or load assignment.

  • All payments are final once a load has been dispatched.

  • Any refunds, if applicable, will follow our official Refund Policy.

4. Client Responsibilities

  • Provide accurate trucking, insurance, and documentation details.

  • Respond promptly to dispatch calls and communications.

  • Ensure drivers comply with safety and delivery timelines.

  • RunStrap Services is not responsible for delays or losses caused by inaccurate information or client inaction.

5. Limitation of Liability

RunStrap Services will not be held liable for:

  • Missed loads, payment delays, or equipment failure.

  • Losses due to carrier negligence or route issues.

  • Any indirect or consequential damages resulting from the use of our services.

6. Termination

We reserve the right to suspend or terminate any account or dispatch service in case of:

  • Misuse of services

  • Fraudulent activities

  • Non-payment or violation of these Terms

7. Policy Updates

We may update these Terms & Conditions from time to time. All updates will be posted on this page with a revised “Last Updated” date.

7. Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us:

📞 Phone: (484) 766-4038
📧 Email: info@runstrapsservices.com
📍 Address: 215 Gotham Ave, Elmont, NY 11003